{
  "captured_at_utc": "2026-10-24T13:30:20.315Z",
  "data": [
    {
      "id": 83,
      "content": "C-C1 unseen human reply (visitor message)",
      "inbox_id": 1,
      "conversation_id": 18,
      "message_type": 0,
      "content_type": "text",
      "status": "sent",
      "content_attributes": {
        "in_reply_to": null
      },
      "created_at": 1792848396,
      "private": false,
      "source_id": null,
      "sender": {
        "additional_attributes": {
          "company_name": "<redacted>",
          "avatar_url_hash": "<redacted>",
          "last_avatar_sync_at": "2026-10-24T13:27:07Z"
        },
        "custom_attributes": {},
        "email": "[EMAIL-REDACTED]",
        "id": 35,
        "identifier": null,
        "name": "Lab Visitor C1",
        "phone_number": null,
        "thumbnail": "",
        "blocked": false,
        "contact_type": "lead",
        "type": "contact",
        "company_id": 2
      }
    },
    {
      "id": 84,
      "content": "C-C1 reply: Hi, this is Maple Street Repairs about your request (scripted agent-user reply via HUMAN_AGENT_TOKEN API, not a human response)",
      "inbox_id": 1,
      "conversation_id": 18,
      "message_type": 1,
      "content_type": "text",
      "status": "sent",
      "content_attributes": {},
      "created_at": 1792848405,
      "private": false,
      "source_id": null,
      "sender": {
        "id": 2,
        "name": "Lab Agent",
        "available_name": "Lab Agent",
        "avatar_url": "",
        "type": "user",
        "availability_status": "offline",
        "thumbnail": ""
      }
    }
  ]
}