{
  "captured_at_utc": "2026-10-24T15:15:29.605Z",
  "data": {
    "collected_at_utc": "2026-10-24T15:15:29.605Z",
    "resolved_first_seen_utc": "2026-10-24T15:10:25.495Z",
    "status": "resolved",
    "messages": [
      {
        "id": 106,
        "message_type": 0,
        "content_type": "text",
        "private": false,
        "sender_type": "contact",
        "created_at_utc": "2026-10-24T14:56:07.000Z",
        "content": "C-F-C2 auto-resolve with blank message (visitor message)"
      },
      {
        "id": 107,
        "message_type": 2,
        "content_type": "text",
        "private": false,
        "sender_type": null,
        "created_at_utc": "2026-10-24T15:10:22.000Z",
        "content": "Conversation was marked resolved by system due to 10 minutes of inactivity"
      }
    ],
    "template_or_public_outgoing_messages": [],
    "activity_messages": [
      {
        "id": 107,
        "message_type": 2,
        "content_type": "text",
        "private": false,
        "sender_type": null,
        "created_at_utc": "2026-10-24T15:10:22.000Z",
        "content": "Conversation was marked resolved by system due to 10 minutes of inactivity"
      }
    ],
    "other_conversations_resolved_during_window": [],
    "settings_at_collect": {
      "account": {
        "auto_resolve_after": 10,
        "auto_resolve_message": null,
        "auto_resolve_ignore_waiting": false
      },
      "inbox": {
        "id": 1,
        "continuity_via_email": true,
        "csat_survey_enabled": false,
        "csat_config": {
          "message": "How did Maple Street Repairs do? (lab CSAT survey)",
          "language": "en",
          "button_text": "Please rate us",
          "display_type": "emoji",
          "survey_rules": {
            "values": [
              "lab-csat"
            ],
            "operator": "contains"
          }
        }
      },
      "agent_bot": null,
      "agent_bot_read_http": 200
    },
    "note": "Chatwoot state only. Mail receipt (expect none) is verifiable only in the mailbox."
  }
}